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123 HP Printer Setup And Printer Update

PREPARING THE PRINTER

How to prepare the printer?

  1. Remove the protective tape from the printer.
  2. Attach the paper tray in front.
  3. Connect one end of the power cord to the wall outlet and the other end to the printer.
  4. Switch on the printer.
  5. Enter the default language and location.
  6. Slide the ink cartridge slowly until you hear a snap.
  7. Click on OK when you finish installing the ink cartridges. The aligned page prints.
  8. Load plain white paper print side down, onto the paper tray.
  9. Adjust the paper guides according to the paper size.
  10. For further information or driver / software download, please visit 123.hp.com

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UPDATING THE PRINTER

How to update the printer using the printer’s control panel?

  1. Swipe the tab down to open the Dashboard and tap on Setup.
  2. Touch the Printer Maintenance
  3. Click on Update the Printer.

How to enable the printer to automatically check for updates?

  1. On the printer’s control panel, go to the Dashboard and tap on the HP ePrint Click OK.
  2. Click on Settings and then select Update the Printer.
  3. Touch on Auto Update and then click ON.

How to update the printer using embedded web server?

  1. Open the Embedded Web Server (EWS).
  2. Select the Tools.
  3. Under the Printer Updates section, select the Firmware Updates option and follow the on screen prompts.
  4. For further information or driver / software download, please visit 123.hp.com

HP ePrint

How to print documents using HP ePrint?

  1. Open any email application on your computer or laptop.
  2. Attach the file that you want to send in a new email message.
  3. Now, enter the HP ePrint’s email address in the To field and click on Send.

How to find the HP ePrint email address?

  1. Swipe across the top hand of the screen to open the Dashboard.
  2. Click on HP ePrint.
  3. Select the Print Info option to get your information page printed.
  4. It contains the steps to customize the email address and the printer’s claim code.

How to switch off HP ePrint?

  1. Navigate to the Dashboard using the printer’s control panel.
  2. Tap on HP ePrint and then choose Web Services.
  3. To switch off HP ePrint, tap on the Off
  4. For further information or driver / software download, please visit 123.hp.com

Web Services

How to remove Web Services using the printer’s control panel?

  1. Click on HP ePrint on the Dashboard and then select the Web Services Setting.
  2. Select the option Remove Web Services.

How to remove Web Services using the embedded web server?

  1. Go to the Embedded Web Server.
  2. Under the Web Services tab, click Remove Web Services in the section named Web Services Settings.
  3. From the list of options available, choose Remove Web Services.
  4. Now, tap on Yes to remove the web services from your device.
  5. For further information or driver / software download, please visit 123.hp.com

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NETWORK SETUP

How to change a USB connection to a wireless network in Windows?

troubleshooting a hp printer

How to change a USB connection to a wireless network in Macintosh (OS X)?

  1. Remove the USB from its slot.
  2. Now, connect your printer to the wireless network you are using.
  3. Go to 123.hp.com to modify the software connection to wireless for your printer.

How to change a wireless connection to a USB or Ethernet connection?

  • To enable a USB or Ethernet connection, connect the USB or one end of the Ethernet cable to the printer.
  • The other end of the cable must be connected to the modem.
  • Follow the on screen prompts to complete the process.
  • For further information or driver / software download, please visit 123.hp.com

TROUBLESHOOTING

Jams and Paper-feed issues

How to clear a paper jam from the input tray?

  1. Pull the input tray out the printer.
  2. Remove the jammed paper in the input tray under the printer.
  3. After clearing the input tray area, re-insert the paper tray.

How to clear a paper jam from the print zone?

  1. Switch off your printer.
  2. Open the ink cartridge’s access door.
  3. Move the print carriage to the right hand corner of the printer to remove the jammed paper.
  4. Repeat step 3 by moving the print carriage to the left.
  5. Now, close the ink cartridge’s access door.
  6. For further information or driver / software download, please visit 123.hp.com

How to clear a paper jam from the rear of the printer?

  1. On the printer’s rear access door, press the two tabs to open the door.
  2. Remove the papers that are jammed.
  3. Now, press the tabs on the paper path cover and remove it.
  4. Remove the papers that are stuck.
  5. Re –insert the paper path cover and close the access door at the rear of the printer.

How to clear a paper jam from the document feeder?

  1. Gently, lift the lid of the automatic document feeder (ADF) and its tab.
  2. Pull out the jammed papers from the ADF rollers.
  3. Close the tab and cover of the automatic document feeder until it is locked.
  4. For further information or driver / software download, please visit 123.hp.com

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